Privacy Policy

1. Data We Collect

When you order an Oceavu guide, we collect:

• Full name
• Email address
• Guide selection
• Any optional comments you choose to provide

We do not collect or store payment card data — payment processing is handled by secure third-party providers.

2. Purpose of Collection

• To deliver your ordered PDF guide by email
• To process and manage your order
• To respond to customer service enquiries
• To send notifications about guide updates (with your consent only)

3. Data Sharing

We do not sell, rent, or share your personal data with third parties for commercial purposes. Data may be shared with trusted service providers (email platforms, payment processors) solely to fulfil your order, under strict confidentiality obligations.

4. Data Retention

We retain order-related data for up to 3 years for accounting and legal purposes. You may request deletion at any time by contacting us.

5. Cookies and Analytics

This website may use basic analytics cookies to understand visitor patterns and improve our content. No personal data is tied to these analytics. You may disable cookies in your browser at any time.

6. Your Rights Under Singapore PDPA

In accordance with Singapore's Personal Data Protection Act 2012, you have the right to:

• Request access to your personal data
• Correct inaccurate or incomplete data
• Withdraw consent and request erasure
• Lodge a complaint with the Personal Data Protection Commission (PDPC)

7. Security

We apply appropriate technical and administrative safeguards to protect your data. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Contact — Data Protection